Effective date: October 14, 2026

Visual Information Simulating Years Communication, trading as Visy Communication, registered in St Catherine, Jamaica (“we,” “us,” or “our”), is responsible for the personal information described in this policy.

This policy explains how we handle personal information through www.visycommunication.com and our related enquiries and business communications.

1. Information we collect

Depending on how you interact with us, we may collect:

• Enquiry information: your first and last name, email address, message, and other information you provide when contacting us.
• Client and project information: contact details, business details, project instructions, correspondence, approvals, and materials supplied for our services.
• Payment records: invoices, payment references, and bank-transfer confirmation details needed to identify and reconcile payments.
• Application information: CVs, portfolios, qualifications, and other information you submit for employment, internship, or partnership opportunities.
• Website usage information: information collected through Google Analytics, such as pages visited, interactions, referral sources, device and browser information, and approximate location.

Please provide only information relevant to your enquiry or project. Do not send passwords, banking login details, or unnecessary sensitive information through our contact form.

2. How and why we use information

We use personal information to:

• Respond to enquiries and prepare proposals.
• Provide services and communicate about projects.
• Process and reconcile bank-transfer payments.
• Assess applications and partnership enquiries.
• Understand website usage and improve our website.
• Maintain necessary business records, resolve disputes, and meet legal obligations.

Depending on the purpose, we rely on steps requested before entering a contract, performance of a contract, legal obligations, consent, or legitimate interests where permitted by law and balanced against your rights.

Where processing relies on consent, you may withdraw it by contacting us. Withdrawal does not affect processing lawfully carried out before that point.

3. Google Analytics and cookies

We use Google Analytics to understand how visitors find and use our website. Google Analytics uses cookies and related identifiers to measure website activity and produce reports.

Google processes information collected through the service. Learn more about how Google uses information from sites that use its services.

You can block or delete cookies through your browser settings. Google also offers a Google Analytics opt-out browser add-on for supported browsers.

4. Who receives information

Where necessary for the purposes above, information may be shared with:

• Service providers supporting our website, communications, recordkeeping, and project delivery.
• Google in connection with Google Analytics.
• Banks involved in processing and reconciling payments.
• Professional advisers or public authorities where necessary to meet legal obligations or address legal claims.

5. Processing outside Jamaica

Use of Google Analytics and other service providers may involve processing personal information outside Jamaica.

6. How long we keep information

We retain personal information for the purposes for which it was collected, taking account of applicable recordkeeping requirements and the need to resolve disputes.

Our retention periods are:

• Enquiries that do not become projects: [insert period].
• Client correspondence and project records: [insert period].
• Invoices and payment records: [insert period consistent with applicable requirements].
• Unsuccessful employment, internship, and partnership applications: [insert period].
• Google Analytics user and event data: [insert the configured retention period].

Records may be retained longer where a legal obligation or active dispute requires it. Once information is no longer needed, it will be securely deleted or anonymised.

7. Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure. No method of internet transmission or electronic storage is completely secure.

8. Your rights

Subject to Jamaican law and any applicable conditions or exceptions, you may have rights to:

• Obtain information about how your personal information is processed and request access to it.
• Request correction of inaccurate information.
• Request rectification, blocking, erasure, or destruction where legally available.
• Prevent certain processing, including processing for direct marketing.
• Withdraw consent where consent is the basis for processing.

Send requests to info@visycommunication.com. We may need to verify your identity before responding.

You may also raise concerns with Jamaica’s Office of the Information Commissioner.

9. Information handled for clients

Where we process personal information on a client’s instructions as part of providing services, the client’s privacy notice and our agreement with that client may also apply.

10. External websites

Our website may link to third-party websites or platforms. Their handling of personal information is governed by their own privacy policies.

11. Changes and contact

We may update this policy as our practices or legal obligations change. The effective date above identifies the latest version.

For privacy questions or requests, contact:

Visual Information Simulating Years Communication
Trading as Visy Communication
Registered in St Catherine, Jamaica
Email: info@visycommunication.com